> ## Documentation Index
> Fetch the complete documentation index at: https://docs.snapsec.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Ticketing Integrations

> Bidirectional synchronization with Jira, ServiceNow, and GitHub Issues.

Streamline developer remediation by transforming vulnerabilities into tracked engineering tickets.

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## Bidirectional Jira Sync

* **Automated Ticket Creation**: Create Jira issues automatically when Critical or High vulnerabilities are identified.
* **Rich Context Injection**: Automatically populates Jira description with reproduction steps, cURL commands, and remediation advice.
* **Bidirectional Status Sync**:
  * Closing a ticket in Jira as `Done` automatically triggers a Snapsec verification retest.
  * Re-opening an issue in Snapsec updates the corresponding Jira issue.


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